In which order should the BA arrange the three components of a user story?

The business analyst (BA) at Northern Trail Outfitters is writing user stories for a Service Cloud implementation.

In which order should the BA arrange the three components of a user story?
A . I want <xyz>, as a <xyz>, so that <xyz>
B . As a <xyz>, I want <xyz>, so that <xyz>
C . I want <xyz>, so that <xyz>, for a <xyz>

View Answer

Answer: B

Explanation:

This is the correct order for arranging the three components of a user story. The first component is “As a <xyz>”, which specifies the role or persona of the user who will benefit from the user story. The second component is “I want <xyz>”, which describes the goal or feature that the user wants to achieve or use. The third component is “so that <xyz>”, which explains the reason or value behind the goal or feature for the user.

Reference: https://trailhead.salesforce.com/content/learn/modules/user-story-creation/write-user-stories