In which of the following ways can SAP Business ByDesign help you find a solution or report an incident? Note: There are 2 correct answers to this question.

In which of the following ways can SAP Business ByDesign help you find a solution or report an incident? Note: There are 2 correct answers to this question.
A . To better document an incident, users can add an attachment to provide more information.
B . Users can create an incident and send it directly to the SA
D . Users can search for a solution or report an incident from the screen on which the problem occurred.
E . In the incident creation process, the search option considers company specific content but no community content.

Answer: A,C