In this situation, which of the following would be the BEST course of action to take?

At the beginning of each year, a large firm’s indirect procurement organization holds a brainstorming session. These sessions produce many great ideas and foster support among the procurement team. However, after a few years, support for the brainstorming sessions begins to diminish, and the projects discussed are pushed aside in order to deal with more pressing issues.

In this situation, which of the following would be the BEST course of action to take?
A . Discontinue the brainstorming sessions and urge employees to make improvements within their areas of responsibility as they see opportunities arise
B . Ask other functional areas to suggest improvement projects, and dedicate resources to support these initiatives
C . Create a center of excellence with select managers committed to implementing the ideas discussed in the brainstorming sessions
D . Assign functional project managers to work on the brainstorming project

View Answer

Answer: C

Explanation:

Establishing a center of excellence helps maintain focus on innovation, ensuring that ideas from brainstorming sessions are prioritized and executed effectively. This approach aligns resources and creates accountability.

Reference: Kaplan, R. S., & Norton,

D. P. (2006). Alignment: Using the Balanced Scorecard to Create Corporate Synergies.