In the Kano model, which of the following best defines an exciter attribute?

In the Kano model, which of the following best defines an exciter attribute?
A . These attributes can be rated as "important" but they are expected.
B . These are articulated needs, what customers will say they need.
C . These are unexpected but if offered, uener.ne "delight" and surprise the customer
D . Satisfaction increases linearly as these attributes arc more fully delivered

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Answer: C