In the Customer Service Management space, what does the term asset management mean?

In the Customer Service Management space, what does the term asset management mean?
A . Financial, contractual and inventory information of assets
B . A set of business activities and processes used to track assets
C . Tables in the Asset application
D . Tracking products or services customers are using

View Answer

Answer: A

Explanation:

Reference: https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/assetmanagement/concept/c_AssetManagement.htm