In Archive, what is the function of a campaign?
In Archive, what is the function of a campaign?
A . It defines how to perform a specific archive task against a specific media.
B . It defines when and how fast archive activity may occur on a recorder.
C . It defines filter rules to determine which recordings to archive.
D . It defines the physical repository for archived content.
Answer: C
Explanation:
According to the Avaya Workforce Engagement Support Administration Guide, a campaign is a set of filter rules that define which recordings to archive. A campaign can include filters based on date range, recording type, agent ID, DNIS, ANI, and other criteria. A campaign can also specify whether to archive audio only, screen only, or both. A campaign can be associated with one or more archive profiles, which define the destination and format of the archived content.
References: Avaya Workforce Engagement Support Administration Guide, page 105.
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