If the team cannot agree the system content, which 2 actions should the Workshop Facilitator take?

If the team cannot agree the system content, which 2 actions should the Workshop Facilitator take?
A . Present own interpretation of what the system should include.
B . Present the group with a predefined specification of what should be included.
C . Facilitate the creation of a list of actions to be carried out after the workshop, to resolve the issue.
D . Agree to disagree, and close the workshop acknowledging that all participants are entitled to their
own view.
E . Prepare a report describing the outcome of the workshop.

View Answer

Answer: CE

Explanation:

The two actions that the Workshop Facilitator should take if the team cannot agree on the system content are:

C. Facilitate the creation of a list of actions to be carried out after the workshop, to resolve the issue. This will ensure that the disagreement does not stall the project and that there is a clear plan for how to move forward.

E. Prepare a report describing the outcome of the workshop. This will provide a record of the discussion and any decisions made, which can be useful for future reference and for keeping stakeholders informed.

Please note that while presenting their own interpretation of what the system should include (option A) or presenting the group with a predefined specification of what should be included (option B) might seem like potential solutions, these actions could bias the discussion and may not lead to a solution that meets all stakeholders’ needs. Agreeing to disagree and closing the workshop (option D) could leave the issue unresolved, which could cause problems later in the project. The facilitator’s role is to guide the discussion and help the team reach a consensus, not to impose their own views or prematurely end the discussion.