How would you proceed?

You are an Agile Leader. A key user has contacted you to request a new feature for a product that your company is developing for him. However, this feature is not part of the original scope.

How would you proceed?
A . Facilitate a meeting between the Developers and the user.
B. Facilitate a meeting between the Product Owner and the user. You want to make sure the user is satisfied and listened to, but also that the Product Owner has all the information to evaluate the feature and compare it to other Product Backlog items.
C. Ask the user to contact the Scrum Team.
D. Tell the user to submit a change request ticket.
E. Ask the Developers to estimate the new feature and calculate the price for changing the scope.

View Answer

Answer: B

Explanation:

The Product Owner is accountable for maximizing the value of the product resulting from the work of the Scrum Team. For Product Owners to succeed, the entire organization must respect their decisions. The Product Owner is one person, not a committee. The Product Owner may represent the needs of many stakeholders in the Product Backlog. Those wanting to change the Product Backlog can do so by trying to convince the Product Owner.