HOTSPOT
You are working as a functional consultant for Dynamics 365 Customer Service. No changes have been made to security roles.
You need to ensure that customer service representatives can process cases that have service-level agreements (SLAs) and entitlements. You must grant only the minimum privileges required.
How should you configure security? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Answer: 
Explanation:
Graphical user interface, text, application, chat or text message
Description automatically generated
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