How should UC define Service Territories to ensure a high quality of optimization and dispatcher experience?

Universal Containers (UC) has 140 service resources who handle 2,400 service appointments per day.

How should UC define Service Territories to ensure a high quality of optimization and dispatcher experience?
A . Three Service Territories with fewer than 50 resources
B. Two Service Territories that split the Service Resources evenly
C. One Service Territory with four Polygons
D. Five Service Territories with fewer than 500 Service Appointments per day

View Answer

Answer: D

Explanation:

Service Territories are used to group resources and service appointments based on geographic areas or other criteria. The recommended limit for service appointments per territory per day is 500 for optimal performance and user experience.

References:

https://help.salesforce.com/s/articleView?id=sf.fs_territories.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.fs_limits.htm&type=5