How should this requirement be met?

An enterprise software company sells its products directly to its B2B customers but also sells their product through third-party sellers. The company runs marketing campaigns directly to their B2B target audience. They also provide funds to the third-party sellers to run campaigns on the company’s behalf. In return, the leads and engagement are provided by the third-party seller when a campaign is complete. Any data must be passed to Salesforce due to reporting being done in Salesforce.

Programs and channels should be set up to report on the efficacy of direct marketing and investment to third-party seller/partner marketing to determine how budget should be spent the following year.

How should this requirement be met?
A . Two sets of event based channels should be created: one set for direct marketing and the otherfor third-party seller marketing
B. One set of channels should be created, and separate program statuses should be used to designate Direct or Partner
C. One set of channels should be created, and a tag should be used to determine Direct or Partner

View Answer

Answer: B

Explanation:

The requirement should be met by creating one set of channels and using separate program statuses to designate Direct or Partner. This will allow the company to report on the efficacy of direct marketing and investment to third-party seller/partner marketing, as well as to determine how budget should be spent the following year. Creating one set of channels will enable the company to use consistent and standardized metrics and definitions for each channel type, such as webinar, paid social, virtual event, etc. Using separate program statuses to designate Direct or Partner will enable the company to differentiate and track the performance and ROI of each marketing channel based on whether it was executed by the company or by a third-party seller.

References:

https://docs.marketo.com/display/public/DOCS/Programs+and+Channels

https://docs.marketo.com/display/public/DOCS/Program+Statuses