Universal Containers (UC) provides services to multiple machines installed at customer sites. Each machine has different issues that need to be fixed. UC wants to track progress, different parts used, and time spent on each machine when dispatching a Technician.
How should the Consultant meet these requirements?
A . Each Asset will have a Service Appointment that will represent the work needed for each machine.
B. Work Orders will have multiple Work Order Line Items. Each Work Order Line Item will be linked to the Asset and have a Service Appointment.
C. Work Orders will have multiple Service Appointments. Each Service Appointment will be linked to the Asset.
D. Each Account will have a Service Appointment that will represent the work to be done at the customer site.
Answer: B
Explanation:
This option allows tracking the required work for each machine separately, and scheduling a service appointment for each work order line item.
References: https://help.salesforce.com/s/articleView?id=sf.fs_work_order_line_items.htm&type=5
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