How should the consultant design the FlexCard solution to meet these requirements?

A company is designing a new console for contact center agents.

The cards in the console need to display the following:

• "Open" cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.

• "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.

• "Closed" cases with case description, resolution, case closed date fields with a link to duplicate cases.

All cases will be fetched using a single DataRaptor.

How should the consultant design the FlexCard solution to meet these requirements?
A . Using card session variables and a single FlexCard with multiple flyouts
B . Using card session variables and multiple FlexCards
C . Using card filter and a single FlexCard with multiple flyouts
D . Using card filter and multiple FlexCards

View Answer

Answer: B