How should the consultant avoid this issue in the future?

During the Deploy phase at Cloud Kicks, users are finding it difficult to use a new system, which is adoption.

How should the consultant avoid this issue in the future?
A . Design a solution during the Build phase.
B . Conduct a Beta review during the Validate phase.
C . Gain buy-in during the Analyze phase.
D . Develop test scripts during the Plan phase.

Answer: B