How should the consultant assure UC’s management that Sales Cloud is being successfully adopted on mobile devices?

Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales reps.

How should the consultant assure UC’s management that Sales Cloud is being successfully adopted on mobile devices?
A . Report on the opportunity records created on a mobile device.
B . Download the Login History report and filter by device type.
C . Review the user profiles for mobile device permissions.

View Answer

Answer: B

Explanation:

To assess mobile adoption of Sales Cloud at Universal Containers, Salesforce administrators can use the Login History report, filtering by device type to see which logins occurred via mobile devices. This report provides detailed insights into how often users are accessing Salesforce through mobile, enabling management to gauge adoption specifically for mobile platforms. This method is efficient as it leverages Salesforce’s built-in reporting capabilities, allowing for quick and clear analysis of user engagement on mobile, which directly aligns with UC’s goals for flexibility and mobile accessibility. Using this report is recommended over tracking opportunity records created on mobile, as login history gives a broader view of usage patterns across various mobile devices and not just specific actions like record creation