How should the administrator ensure that the emails are sent to the correct queue?

Northern Trail Outfitters wants emails received from customers to generate cases automatically.

How should the administrator ensure that the emails are sent to the correct queue?
A . Utilize a flow to identify the correct queue and assign the case.
B . Use a custom email services to set the owner of the case upon creation.
C . Create an Escalation Rules to send cases to the correct queue.
D . Configure Email-to-Case so emails are delivered to the correct queue

View Answer

Answer: D