How should the administrator configure this request?

Customerservice accesses articles with the Knowledge Lightning component on the Service Cloud Console. Billing department users would like similar functionality on the case record without using the console.

How should the administrator configure this request?
A . Add the knowledge component to the page layout.
B . Add the Knowledge component list to the page layout.
C . Add the Knowledge related list to the page layout.
D . Add the knowledge related list to the record page

View Answer

Answer: A