How should a Scrum team work with these customers?

The Metal Company delivers custom software to other businesses. They have recently transitioned a team to Scrum, because their customers would like to be more involved in the software creation. They have settled on two-week sprints to make sure they can make changes to the product often.

The Product Owner will be briefed by the customers and get some time in the customer s businesses to help them understand the businesses and their priorities.

However the customers do not want to come in tor too many demonstrations, because that would cost them time and therefore money as well. Each customer has a different number of demonstrations they are willing to attend.

How should a Scrum team work with these customers?
A . Ask me customers to attend all demonstrations every two weeks if they are serious about being more involved to help them see the value of that
B. Collocate the Developers that work on specific projects with the customers to ensure they gain information through osmotic communication
C. Let the Scrum Master act as a second voice of the customer (VOC) to generate better feedback and give a limited number of demonstrations
D. Make sure the Product Owner understands the customers very well and schedule a number of demonstrations that works for each customer

View Answer

Answer: A