How should a CRM Analytics consultant enhance the dashboard design to become more accessible to users with color vision challenges?

At Universal Containers, a dashboard is built to track sales metrics. The Opportunity amount field has conditional formatting added ― it turns green for closed won and red for closed lost.

How should a CRM Analytics consultant enhance the dashboard design to become more accessible to users with color vision challenges?
A . Position Alt Texts next to the KPIs to make it more understandable.
B . Add up and down arrow next to the KPIs to make it more understandable.
C . Make the numbers bold to emphasize whether it is won or lost.

View Answer

Answer: B

Explanation:

Enhancing accessibility, especially for users with color vision challenges, is critical.

Adding up and down arrows next to the KPIs:

Visual Cues: Provides a non-color dependent method to indicate whether metrics are positive (up arrow) or negative (down arrow).

Accessibility: Improves understanding for users with color vision deficiencies, ensuring that the dashboard is inclusive.

User Experience: Enhances the overall usability of the dashboard by making the interpretation of data straightforward and less reliant on color.