How should a Consultant provide access to the Salesforce Field Service mobile app?

Some Technicians report that they are unable to log in to the Salesforce Field Service

mobile app. The Consultant confirmed that the Technicians have the Salesforce Field Service Resource License and Salesforce Field Service Resource Permissions assigned to them.

How should a Consultant provide access to the Salesforce Field Service mobile app?
A . Modify the user’s Profile.
B. Update Public Group membership.
C. Assign a Field Service Mobile License to the user.
D. Modify the user record.

View Answer

Answer: A

Explanation:

To provide access to the Salesforce Field Service Mobile App, the user’s profile must have the Field Service Mobile permission enabled. Updating Public Group membership, assigning a Field Service Mobile License to the user, or modifying the user record would not grant access to the mobile app.

References: https://help.salesforce.com/s/articleView?id=sf.fs_mobile_app_permissions.htm&type=5