How should a consultant implement the requirement?

universal containers outsources 100 hours of weekly maintenance to an external contractor. Jobs are assigned to a contractor manager instead of individual external technicians. The contractor manager is in charge of updating service appointments and work orders upon completion.

How should a consultant implement the requirement?
A . Set the individual technicians as capacity-based service resources.
B. Create the individual technicians as service crew members.
C. Create the contractor manager as a crew service resource.
D. Set the contractor manager as a capacity-based service resource.

Answer: D