How should a Consultant configure Salesforce Field Service to track the work performed?

Each container consists of multiple parts that are tracked by Asset records. Universal Containers’s customers usually wait until several parts need service before requesting a Technician come on-site to save money on service charges.

How should a Consultant configure Salesforce Field Service to track the work performed?
A . Create a Work Type and Work Order for each Asset being serviced.
B. Create a Work Order and Work Order Line Item for each Asset being serviced.
C. Create a Work Order for all Assets being serviced and a Work Order Line Item for each Product Consumed.
D. Create a Work Type to automatically create relevant line items for each Asset.

View Answer

Answer: B

Explanation:

This option allows tracking the work performed for each asset separately and associating it with a work order and a service appointment.

References: https://help.salesforce.com/s/articleView?id=sf.fs_work_order_line_items.htm&type=5