How does the data loader help you prepare and send data to the SAP Field Service Management cloud database? Note: There are 2 correct answers to this question.

How does the data loader help you prepare and send data to the SAP Field Service Management cloud database? Note: There are 2 correct answers to this question.
A . You can use it to define and upload new custom data objects.
B . You can use it to download a template for a selected data object type.
C . You can use it to upload a formatted and populated data record file.
D . You can use it to download a list of master data object records.

Answer: A, B