How do you implement this requirement?

You are updating a system of record using a SOAP connector. If the system of record is unavailable, you want to retry after an hour. If it is still unavailable after an hour, a notification should be sent to a system administrator.

How do you implement this requirement?
A . Implement the logic in the data page’s response data transform.
B . Implement the logic in the connector’s error handler flow.
C . Customize the standard pxErrorHandlingTemplate data transform.
D . Use a transition condition in the activity step invoking the connector.

View Answer

Answer: B

Explanation:

To handle the unavailability of a system of record when using a SOAP connector, the most effective approach is to implement the retry logic in the connector’s error handler flow. This flow can be configured to wait for a specified duration (in this case, an hour) before retrying the connection. If the system remains unavailable after the retry, the flow can then proceed to send a notification to the system administrator. This approach encapsulates the error handling logic within the connector’s flow, making it reusable and maintainable.

Reference: Pega Community documentation on connector error handling and SOAP connectors.