Sales managers must be able to approve sales quote proposals by email and from a mobile device.
How do you implement this requirement?
A . Add an Approve/Reject step and enable email and mobile approval.
B. Add an Approve/Reject step and a Send Email step.
C. Add an Approve/Reject step and enable email notifications on the case type.
D. Add an Approve/Reject step with mobile approval enabled and a Send Email step.
Answer: A
Explanation:
To enable sales managers to approve sales quote proposals by email and from a mobile device, you need to add an Approve/Reject step to the case life cycle and enable email and mobile approval. This option allows sales managers to approve or reject the proposal by replying to an email message or by using a mobile app. The other options are either incorrect or irrelevant for this requirement.
References:
https://docs-previous.pega.com/case-management/87/approving-rejecting-cases-email
https://docs-previous.pega.com/case-management/87/approving-rejecting-cases-mobile-devices
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