You areadding an agent in Contact Center Manager Administration (CCMA) Contact Center Management.
How do you add a corresponding user to the Communication Control Toolkit (CCT) as the agent is added to the Contact Center Manager Server (CCMS) database?
A . Enter the SIP address of the agent phoneset in the Voice URI field.
B . Select the "Enable CTI for this agent" option.
C . Select the "Create CCT agent" option.
D . Set the agent user type to "Supervisor/Agent".
Answer: D
Explanation:
Reference: https://downloads.avaya.com/css/P8/documents/101017374
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