How could this behavior be corrected?

Northern Trail Outfitters has configured Reply Mall Management to handle manual unsubscribe requests. However, they have received complaints from customers who are still getting marketing emails despite having sent multiple unsubscribe replies including phrases like "take me off your list" or "opt out".

How could this behavior be corrected?
A . Ensure the DNS Record Redirect is correctly configured
B . Ensure the two phrases are added to a filtered keyword list
C . Ensure the two phrases are added the "Filtered Keywords" data extension
D . Ensure "Common Misspellings" Is selected as one of the Reply Filters

View Answer

Answer: B