How can you display the levels of interest a customer has in each new service to users in Dynamics 365 Sales?

You are a Customer Data Platform Specialist. You completed an initial implementation of audience insights. The marketing team wants to send a survey to customers. The survey will determine their interest in several new services that your company may begin offering.

The marketing team will use a new survey website that can provide the results in a format that allows you to perform a custom SFTP import without going through the data unification process.

How can you display the levels of interest a customer has in each new service to users in Dynamics 365 Sales?
A . Configure an export to Dynamics 365 Sales, and add the fields to the contact form.
B . Enable the Customer Card Add-in. and add the timeline control to the contact form.
C . Create a Power Bl report that queries the activity timeline, and embed it on the contact form.
D . Enable the Customer Card Add-in. and add the enrichment control to the contact form.

View Answer

Answer: D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/customer-card-add-in

https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/enrichment-sftp-custom-import