Universal Containers is implementing a new lead status process and wants to be able to do the following:
– Track leads through five different status values.
– Run reports showing the duration a lead spends in each status.
– Run full Lifetime reports of a lead from creation to conversion.
– Prevent leads from skipping a lead status.
How can these requirements be met?
A . Use field history tracking on the lead status field to track the duration of each status. Use validation rules to prevent status skipping.
B . Use an Apex trigger to populate custom date fields for each status, and use custom formula fields for calculating duration of each status.
C . Use custom date fields and workflow rules for each status, and use custom formula fields for calculating duration of a status. Use validation rules to prevent status skipping.
D . Use lead history reporting to track changes in the lead status field, and use custom reporting fields to calculate status duration. Use validation rules to prevent status skipping.
Answer: C
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