How can a third-party application use Pega Platform?

To reduce training requirements for users, a company wants to utilize the existing front end of their application.

How can a third-party application use Pega Platform?
A . By using middleware tools in application servers
B . By using database tables for staging the requests
C . By using REST calls from the Pega API
D . By exposing third-party application services

View Answer

Answer: C

Explanation:

Integrating a third-party application with Pega Platform can be efficiently achieved through REST calls using the Pega API. This allows for seamless communication between the third-party application’s existing front end and Pega’s backend processes. The REST API endpoints in Pega Platform enable external applications to interact with Pega applications for operations like case management, assignments, and data retrieval, without requiring significant changes to the existing user interface or user experience. This approach minimizes the need for extensive retraining of users on a new system, leveraging the familiar UI of the existing application.

Reference: Pega Community documentation on Pega APIs and integration best practices.