High Priority cases at Ursa Major Solar need to get a response in less than 3 hours or escalated to a Queue called "High Priority Queue." An administrator needs to configure the case management process to implement this requirement. Hon should the administrator achieve this goat7

High Priority cases at Ursa Major Solar need to get a response in less than 3 hours or escalated to a Queue called "High Priority Queue." An administrator needs to configure the case management process to implement this requirement. Hon should the administrator achieve this goat7
A . Create an escalation rule to assign all cases where status = high to the high priority queue based on the last modification time and set the age over to 3 (hours)
B . Create a case milestone to assign all cases where status = high to the high priority queue based on the last modification time and set the age over to 3 (hours).
C . Create an assignment rule to assign all cases where status = high to the high priority queue.
D . Create an escalation rule to assign all cases where status = high to the high priority queue based on when the case is created.

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Answer: A