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When creating non-managed stations, what must be created so that port 5060 is used for the receive port?
When creating non-managed stations, what must be created so that port 5060 is used for the receive port?A . Registration or contact line B. Registration group C. Dial group D. Default station settingView AnswerAnswer: A
All of the following are ways that the Interaction Client or Interaction Desktop can be configured to alert you when you have a new incoming interaction, except:
All of the following are ways that the Interaction Client or Interaction Desktop can be configured to alert you when you have a new incoming interaction, except:A . Your telephone rings. B. You receive a text message. C. Your computer plays a .wav file through the speakers. D. The Interaction...
Select the three primary groups that are used to organize Interaction Center configuration data in Interaction Administrator. (Choose three.)
Select the three primary groups that are used to organize Interaction Center configuration data in Interaction Administrator. (Choose three.)A . Sites B. Server C. Interaction Processor D. People E. SystemView AnswerAnswer: B,D,E
How would you assign the main number to the default profile?
You have configured your default profile and default schedule to have the functionality that you wish callers to hear when they dial in during regular business hours. Now you want to assign your main number to the default profile. How would you assign the main number to the default profile?A...
What statement is true regarding this user?
What statement is true regarding this user? A . If this user is not logged in, he will not receive calls at his workstation because his default workstation is not defined. B. The user cannot receive emails because his default workstation is not defined. C. The user must enter his...
How will the client configuration templates be assigned?
As the IC administrator for your company, you have created templates for contact center agents, operators, and business users. You have assigned the client configuration templates in the appropriate places. The contact center supervisors belong to multiple roles and have multiple client configuration templates assigned to them based on those...
What security property page would you choose to configure access to interaction Client features, such as, record, listen, pick-up, and hold?
What security property page would you choose to configure access to interaction Client features, such as, record, listen, pick-up, and hold?A . Administrator Access B. Access Control C. Security Rights D. Master AdministratorView AnswerAnswer: C
Where must you create new stations for them to be eligible for auto-provisioning?
Where must you create new stations for them to be eligible for auto-provisioning?A . INN IP phone configuration utility B. INN TFTP Server C. Managed IP Phones container D. Stations containerView AnswerAnswer: C
What security property page would you choose to configure custom Client Button display, permit specific phone number Classifications, and select Queue Views accessible through Interaction Supervisor?
What security property page would you choose to configure custom Client Button display, permit specific phone number Classifications, and select Queue Views accessible through Interaction Supervisor?A . Administrator Access B. Access Control C. Security Rights D. Master AdministratorView AnswerAnswer: B
What Interaction Administrator tool is designed for quickly creating the managed IP stations?
Your company has just acquired another company and you are responsible for setting up and configuring the users and stations. There are 35 users and Polycom IP phones that require setup and configuration. What Interaction Administrator tool is designed for quickly creating the managed IP stations?A . Manually create each...
