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Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)
Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)A . GatewayB . SIPC . Outbound ProxyD . WebRTCView AnswerAnswer: BD Explanation: Reference: https://help.mypurecloud.com/articles/about-trunks/#:~:text=There%20are%20two%20types%20of,Genesys%20Cloud%3A%20SIP%20and%20WebRTC.
Where do you configure the Auto Invite setting to send email invites automatically when users are added?
Where do you configure the Auto Invite setting to send email invites automatically when users are added?A . Admin > Account Settings > Organization SettingsB . Admin > Account Settings > OrganizationC . Admin > Account Settings > Organization Settings > SettingsView AnswerAnswer: D
You can add more than one outbound route to the contact center.
You can add more than one outbound route to the contact center.A . TrueB . FalseView AnswerAnswer: A Explanation: Reference: https://help.mypurecloud.com/articles/create-outbound-route/
Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?
Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?A . AvailabilityB . SIP Access ControlC . OutboundD . CallingView AnswerAnswer: B Explanation: Reference: https://help.mypurecloud.com/articles/configure-sip-access-control/
What can you do to provide Jonn with his login credentials?
You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn...
What else must happen next for the video chat to work?
You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?A . Other participants must also click on the Open...
Which license offers features for organizations that require multi-channel based support, including social media along with Workforce Management in their contact center?
Which license offers features for organizations that require multi-channel based support, including social media along with Workforce Management in their contact center?A . Genesys Cloud 1B . Genesys Cloud 2C . Genesys Cloud 3D . Genesys Cloud 4View AnswerAnswer: B Explanation: Reference: https://www.genesys.com/pricing
What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)
What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)A . Blackberry OSB . IOSC . Windows 10 mobileD . EOSE . AndroidView AnswerAnswer: BE Explanation: Reference: https://help.mypurecloud.com/articles/download-mobile-apps-2/
How many types of Genesys Cloud Contact Center Licenses are available?
How many types of Genesys Cloud Contact Center Licenses are available?A . 5B . 2C . 3D . 4View AnswerAnswer: C Explanation: Reference: https://help.mypurecloud.com/faqs/what-defines-a-billable-concurrent-user-for-genesys-cloud-contact-center-services/
What can you do to provide Jonn with his login credentials?
You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn...
