Genesys GCP-GC-IMP Genesys Cloud Certified Professional – Implementation Online Training
Genesys GCP-GC-IMP Online Training
The questions for GCP-GC-IMP were last updated at Jan 12,2025.
- Exam Code: GCP-GC-IMP
- Exam Name: Genesys Cloud Certified Professional - Implementation
- Certification Provider: Genesys
- Latest update: Jan 12,2025
When you configure to place a call outside the contact center, is it possible for you to assign a default country code?
- A . Yes
- B . No
If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?
- A . In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.
- B . In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.
- C . In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section
- D . In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.
How many types of Genesys Cloud Contact Center Licenses are available?
- A . 5
- B . 2
- C . 3
- D . 4
You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn’t. You want John to be able to use the features and functions of Genesys Cloud.
What can you do to provide Jonn with his login credentials? (Choose two.)
- A . Resend the invite.
- B . Add John to Genesys Cloud again so that a new invitation will be generated.
- C . Submit a ticket to Genesys Cloud support.
- D . Reset John’s password and let him know the password to log in with.
- E . Tell John to be patient and wait for the email to arrive.
What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)
- A . Blackberry OS
- B . IOS
- C . Windows 10 mobile
- D . EOS
- E . Android
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