From a migration standpoint, in addition to Avaya Aura® Call Center Elite, which additional application will preserve the customer investment?

A client wants a solution to view live, real-time information, and see the immediate results of their adjustments.

From a migration standpoint, in addition to Avaya Aura® Call Center Elite, which additional application will preserve the customer investment?
A . Avaya IX™ Workforce Engagement
B. Avaya Intelligent Customer Routing
C. Avaya Call Management System
D. Avaya Aura® Elite Multichannel

View Answer

Answer: C