Files uploaded to the workspace can be shared with non-members of the Genesys Cloud CX organization.

Files uploaded to the workspace can be shared with non-members of the Genesys Cloud CX organization.
A . True
B . False

View Answer

Answer: B

Explanation:

Files uploaded to the workspace cannot be shared with non-members of the Genesys Cloud CX organization. The workspace is a secure place for each group in the organization to upload, organize, and share documents and files. Only members of the group can access the files in the workspace.

Reference:

https://help.mypurecloud.com/articles/about-workspaces/

https://help.mypurecloud.com/articles/add-files-to-a-workspace/