SIAMF

What is an objective of the Discovery and Strategy stage of the SIAM roadmap?A . complete the design of the SIAM modelB . establish the SIAM transition projectC . put in place and in use the new SIAM modelD . obtain full approval of the SIAM modelView AnswerAnswer: B

What is a disadvantage of the hybrid service integrator structure?A . The customer can inadvertently develop a long term dependency on the service integration partner.B . The customer can revert to an internally sourced solution if the service integration partner fails to live up to expectations.C . The high level...

What is an objective of the Run and Improve stage of the SIAM roadmap?A . design processesB . implement processesC . manage processesView AnswerAnswer: C

What is one of the activities of the Plan and Build Stage of the SIAM roadmap?A . design the detailed SIAM modelB . ongoing organizational change managementC . produce the outline business caseD . transition to the approved SIAM modelView AnswerAnswer: A

A service provider wants to deploy a change that will affect the end-to-end service. Who is responsible for confirming that the change has been evaluated for risk?A . change management forumB . integrated change advisory boardC . service ownerD . service providerView AnswerAnswer: B

What is an objective of the Discovery and Strategy stage of the SIAM roadmap?A . complete the design of the SIAM modelB . establish the SIAM transition projectC . put in place and in use the new SIAM modelD . obtain full approval of the SIAM modelView AnswerAnswer: B

Which process records and manages service issues that are interrupting the availability of a service?A . change managementB . incident managementC . problem managementD . request fulfillmentView AnswerAnswer: B

What is an activity of the Run and Improve stage of the SIAM roadmap?A . approve the full business caseB . introduce service providersC . operate governance structuresD . understand the marketplaceView AnswerAnswer: C

What is an activity of the Discovery and Strategy Stage of the SIAM roadmap?A . appoint the service integratorB . produce the outline business caseC . ongoing organizational change managementD . operate governance structuresView AnswerAnswer: B

What is a benefit of adopting SIAM for an organization?A . SIAM enables effective contracts between the service integrator and the service providers.B . SIAM makes service providers accountable for the end-to-end delivery of services.C . SIAM provides a single point of control for the integrated delivery of services.D ....