SIAMF

Which process ensures that service performance meets agreed requirements?A . change managementB . incident managementC . project managementD . service level managementView AnswerAnswer: D

Which set of common process considerations includes understanding how compliance and assurance will be managed?A . complexityB . data and informationC . ownership of the end-to-end processD . toolsetView AnswerAnswer: B

In the SIAM structure that uses a lead supplier as the service integrator, who has the contractual relationship with the external service providers?A . customer organizationB . lead supplierC . prime vendorD . service integratorView AnswerAnswer: A

What is a disadvantage of the hybrid service integrator structure?A . The customer can inadvertently develop a long term dependency on the service integration partner.B . The customer can revert to an internally sourced solution if the service integration partner fails to live up to expectations.C . The high level...

A security administrator needs a method to ensure that only employees can get onto the internal network when plugging into a network switch. Which of the following BEST meets that requirement?A . NACB . UTMC . DMZD . VPNView AnswerAnswer: A

What is a benefit of adopting SIAM for an organization?A . SIAM enables effective contracts between the service integrator and the service providers.B . SIAM makes service providers accountable for the end-to-end delivery of services.C . SIAM provides a single point of control for the integrated delivery of services.D ....

Which process records and manages service issues that are interrupting the availability of a service?A . change managementB . incident managementC . problem managementD . request fulfillmentView AnswerAnswer: B

Given the following array: Which two code fragments, independently, print each element in this array? (Choose two.)A . B . C . D . E . F . View AnswerAnswer: BE

What is an activity of the Run and Improve stage of the SIAM roadmap?A . approve the full business caseB . introduce service providersC . operate governance structuresD . understand the marketplaceView AnswerAnswer: C

What is the challenge of a legacy contract not being fit for purpose?A . aligning contractual requirements with the new SIAM modelB . balancing the level of control against expected benefitsC . the customer does not get what they expectD . understanding the expected benefits and costsView AnswerAnswer: A