Does this meet the goal?

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You are creating Power Virtual Agents chatbot that captures demographic information about customers.

The chatbot must determine the group a customer belongs to based on their age.

The age groups are:

✑ 0 – 17

✑ 18 – 25

✑ 26 – 35

✑ 36 – 55

✑ 55 – 100

You need to configure the chatbot to ask a question that can be used to determine the correct age group.

Solution: Create a custom Age group entity and synonyms for each individual age in the corresponding item. Use Age group for Identify in the question.

Does this meet the goal?
A . Yes
B . No

View Answer

Answer: A