Does the solution meet the goal?

A company uses Azure AD Connect. The company plans to implement self-service password reset (SSPR).

An administrator receives an error that password writeback cloud not be enabled during the Azure AD Connect configuration. The administrator observes the following event log error: Error getting auth token

You need to resolve the issue.

Solution: Use a global administrator account with a password that is less than 256 characters to configure Azure AD Connect.

Does the solution meet the goal?
A . Yes
B . No

View Answer

Answer: B

Explanation:

No, restarting the Azure AD Connect service would not resolve the issue described in the scenario. The error message "Error getting auth token" indicates there is a problem with authentication, which is preventing password writeback from being enabled during the Azure AD Connect configuration.

To resolve this issue, you should first confirm that the Azure AD Connect server can authenticate to the Azure AD tenant by using a valid set of credentials. If authentication is successful, then you can investigate other possible causes such as network connectivity issues, misconfigured firewall rules, expired certificates, etc.

Therefore, the correct answer is option B, "No".

Reference:

https://docs.microsoft.com/en-us/azure/active-directory/hybrid/tshoot-connect-authentication

https://docs.microsoft.com/en-us/azure/active-directory/hybrid/tshoot-connect-password-writeback#troubleshooting-steps