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Which chargeback model should you recommend?
The CFO is discussing with you a chargeback model for critical qualities of service. The model must allow for: • Control of service usage over a short period of time (hours) • Granular control of system load such as latency of applications Which chargeback model should you recommend?A . Subscription...
What type of process would provide this information?
A company that provides cloud services has operation processes in place for service delivery. The following information is desired: • Measure consumption against available resources • Track usage thresholds • Produce usage trending reports What type of process would provide this information?A . Incident ManagementB . Capacity ManagementC . Service...
What emerging 3rd Platform technologies enable the desired capabilities?
In a hypothetical future scenario, a small toy company wants to create a few small gifts for employees who have performed well throughout the year. The gifts will be different every year and will change color depending on the stock price and social media sentiment of the company. The company...
Which cloud feature are they implementing?
An IT department is using a number of tools to automate the expansion and contraction of the cloud resource pools. Which cloud feature are they implementing?A . ElasticityB . MonitoringC . Trust zonesD . ChargebackView AnswerAnswer: A Explanation: The orchestration engine is also the primary interface for service elasticity. If...
What would you recommend as a preferred approach to building services in their service catalog?
An IT organization for a medium sized grocery retailer is considering adopting ITaaS. They are interested in offering services to the lines of business through a service catalog. As a first step, they performed an inventory of all existing IT capabilities. What would you recommend as a preferred approach to...
What is the correct order of steps for an incident process?
DRAG DROP A company has an incident process in place for the cloud services that they support. What is the correct order of steps for an incident process? View AnswerAnswer: Explanation:
What is the most important consideration when choosing the orchestration tool?
An organization is currently virtualized, and the CIO is planning for the transition to ItaaS. They are striving to make significant changes to internal IT processes and policies in order to streamline operations, and to improve service levels by deploying automation and orchestration tools. What is the most important consideration...
What is the correct response?
A company is considering transitioning to ITaaS. During an exploratory discussion, a potential stakeholder asks for clarification on the key difference(s) between traditional IT services and a cloud services. What is the correct response?A . A traditional IT service is often provided without accounting for direct cost or business value...
When should risk be evaluated as part of the governance process?
When should risk be evaluated as part of the governance process?A . After the strategy phase of the lifecycleB . Before deploying applications in the cloudC . During user acceptance testingD . During the initial planning stageView AnswerAnswer: B. Explanation: Page 216 Manual. must also be evaluated. Security should be...
What can they do to mitigate this concern with paying customers?
A service provider is starting a new business for providing cloud services. However, they are concerned that their cloud infrastructure design needs to be validated by usage over time and then adjusted to handle heavy loads. What can they do to mitigate this concern with paying customers?A . Not accept...
