DELL EMC E20-920 Cloud Services Expert Exam for Cloud Architects Online Training
DELL EMC E20-920 Online Training
The questions for E20-920 were last updated at Nov 22,2024.
- Exam Code: E20-920
- Exam Name: Cloud Services Expert Exam for Cloud Architects
- Certification Provider: DELL EMC
- Latest update: Nov 22,2024
An organization is deploying services in a private cloud. Consumers are calling IT because they are seeing performance issues within the deployed services.
How should IT troubleshoot and identify these performance issues?
- A . Cloud administrator uses the monitoring tools
- B . Service manager uses the monitoring tools
- C . Cloud architect uses the metering tools
- D . Cloud administrator uses the metering tools
An organization is using a public cloud provider for IaaS instances. The organization has developed and deployed a web application within these instances.
The organization wishes to formalize an SLA that specifies that the public cloud provider will:
• Respond to infrastructure outages within 4 hours
• Offer multiple availability zones
• Ensure application up-time of 99.9%
• Provide monthly billing reports
Why would the public cloud provider disagree with these terms?
- A . IaaS instances are virtual and therefore do not require a monthly bill.
- B . Availability zones must span multiple cloud providers.
- C . Application up-time is not the responsibility of other cloud provider.
- D . Infrastructure outages are not the responsibility of the cloud provider.
A company is in the process of utilizing exposed cloud computing APIs in order to access database, storage, and e-commerce capabilities for their cloud applications.
Which type of APIs are these?
- A . Infrastructure
- B . Service
- C . Application
- D . Configuration.
You have been asked by a company to help drive IT efficiency, focusing specifically on direct, short-term activities.
What would you recommend?
- A . Begin development of a self-service portal for the business to develop and deploy applications
- B . Attempt to consolidate vendors of hardware and software running in the environment by simplifying workloads
- C . Identify applications with workloads that run infrequently or that require boutique services for migration to the cloud
- D . Initiate a cloud comparison initiative to compare the price of competing cloud alternatives
A company has an IT organization that is separated into teams that support different underlying technologies. Each team has its own budget and manages its own tools. They have a clear understanding of current performance, capacity, and events. Team response to assigned help desk tickets is satisfactory.
The company intends to deploy a private cloud and provide services to internal customers.
What service operation management challenge may this company face?
- A . Inability to provide accurate pricing models
- B . Inability to calculate fixed costs
- C . Time consuming root cause analysis
- D . Lack of control over service placement
An IT organization has hired you as a cloud architect to assist them in planning for cloud services. Your first goal is to help the IT organization categorize existing services against service characteristics. You have provided a table that shows common service characteristics and their attributes for considerations, benefits, and trade-offs.
The following attributes from the table have been identified:
• Consideration: bundling services increases complexity à Composable
• Benefit: replaceable components, improved recovery from failure à Loosey Coupled
• Trade off: very finite capability à Autonomy
What characteristics correspond to the identified attributes?
- A . Discoverable, Composable, and Idempotent
- B . Discoverable, Reusable, and Autonomy
- C . Composable, Loosely Coupled, and Autonomy
- D . Idempotent, Loosely Coupled, and Reusable
In addition to the service template, what other information do you need to create a standardized service offering?
- A . Rules, policies, and constraints
- B . Policies, orchestration, and rules
- C . Limits, rules, and constraints
- D . Constraints, rules, and orchestration
An appliances manufacturing company that has been in business for many decades is concerned about the slowing growth in their business. They feel that this is mainly due to not being able to retain customers.
Which industry force and related technology need might be impacting this?
- A . Need for social networks to advertise appliances
- B . Need for intelligent machines to produce appliances
- C . Need for mobile applications to buy appliances
- D . Need for big data analytics to detect buying trends
An IT organization for a leading apparel retailer has a relatively small budget to deliver IT services.
They are functioning in a legacy operating model and face typical challenges of up-front costs, underutilized resources, and low productivity.
What is the most important financial goal for them in offering cloud services?
- A . Adopt a Cost to Serve model
- B . Reduce their capital expenses
- C . Be more transparent about their costs
- D . Hire executives with strong financial backgrounds
An organizations runs as Internet-based software service. To remain competitive with newcomers to the same market, the organization is transitioning from their traditional annual software release model on a monolithic stack to a quarterly minimum release model using cloud.
To achieve this goal, in what technologies should the organization invest?
- A . Stackless operations, DevOps, and continuous delivery
- B . Continuous delivery, cloud-native application design, and stackless operations
- C . DevOps, continuous delivery, and cloud-native application design
- D . Cloud-native application design, stackless operations, and DevOps
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