customers?

CIS-CSM V3 0 Comments

The Customer Support Portal default configuration provides the following channels to interact with

customers?

(Choose two.)
A . Web
B . Social
C . Chat
D . Email

Answer: C, D

Explanation:

Reference: https://docs.servicenow.com/bundle/madrid-customer-service-management/page/product/customer-service-management/concept/c_CustomerPortalOverview.html

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