Continuous improvement is best described as:
A . a never-ending effort to expose and eliminate root causes of problems.
B . a never-ending effort by the management team to reduce cycle time.
C . identifying and implementing big-step improvements within a process.
D . a process in which a supplier commits to replenishing inventory based on demand without receiving replenishment orders.
Answer: A
Explanation:
Continuous improvement, often referred to as Kaizen, focuses on making small, incremental changes to processes with the goal of improving efficiency and quality. Here’s a breakdown of why option A is correct:
Never-ending effort to expose and eliminate root causes of problems: Continuous improvement is an ongoing process that seeks to identify and address the fundamental causes of inefficiencies and issues.
Management effort to reduce cycle time: While reducing cycle time is a component of continuous improvement, the primary focus is on identifying root causes.
Big-step improvements: Continuous improvement typically involves small, incremental changes rather than large, radical changes.
Supplier replenishment: This describes a vendor-managed inventory system, not the essence of continuous improvement. Thus, the best description of continuous improvement is a never-ending effort to expose and eliminate root causes of problems.
Reference: Imai, M. (1986). Kaizen: The Key to Japan’s Competitive Success.
Liker, J. K. (2004). The Toyota Way: 14 Management Principles from the World’s Greatest Manufacturer.
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