CompTIA 220-1102 CompTIA A+ Certification Core 2 Exam Online Training
CompTIA 220-1102 Online Training
The questions for 220-1102 were last updated at Feb 23,2025.
- Exam Code: 220-1102
- Exam Name: CompTIA A+ Certification Core 2 Exam
- Certification Provider: CompTIA
- Latest update: Feb 23,2025
A technician downloaded software from the Internet that required the technician to scroll through a text box and at the end of the text box, click a button labeled Accept.
Which of the following agreements IS MOST likely in use?
- A . DRM
- B . NDA
- C . EULA
- D . MOU
A Windows workstation that was recently updated with approved system patches shut down instead of restarting. Upon reboot, the technician notices an alert stating the workstation has malware in the root OS folder. The technician promptly performs a System Restore and reboots the workstation, but the malware is still detected.
Which of the following BEST describes why the system still has malware?
- A . A system patch disabled the antivirus protection and host firewall.
- B . The system updates did not include the latest anti-malware definitions.
- C . The system restore process was compromised by the malware.
- D . The malware was installed before the system restore point was created.
A user reports that text on the screen is too small. The user would like to make the text larger and easier to see.
Which of the following is the BEST way for the user to increase the size of text, applications, and other items using the Windows 10 Settings tool?
- A . Open Settings select Devices, select Display, and change the display resolution to a lower resolution option
- B . Open Settings, select System, select Display, and change the display resolution to a lower resolution option.
- C . Open Settings Select System, select Display, and change the Scale and layout setting to a higher percentage.
- D . Open Settings select Personalization, select Display and change the Scale and layout setting to a higher percentage
A technician is preparing to remediate a Trojan virus that was found on a workstation.
Which of the following steps should the technician complete BEFORE removing the virus?
- A . Disable System Restore.
- B . Schedule a malware scan.
- C . Educate the end user.
- D . Run Windows Update.
A technician is in the process of installing a new hard drive on a server but is called away
to another task. The drive has been unpackaged and left on a desk.
Which of the following should the technician perform before leaving?
- A . Ask coworkers to make sure no one touches the hard drive.
- B . Leave the hard drive on the table; it will be okay while the other task is completed.
- C . Place the hard drive in an antistatic bag and secure the area containing the hard drive.
- D . Connect an electrostatic discharge strap to the drive.
A desktop specialist needs to prepare a laptop running Windows 10 for a newly hired employee.
Which of the following methods should the technician use to refresh the laptop?
- A . Internet-based upgrade
- B . Repair installation
- C . Clean install
- D . USB repair
- E . In place upgrade
A kiosk, which is running Microsoft Windows 10, relies exclusively on a numeric keypad to allow customers to enter their ticket numbers but no other information. If the kiosk is idle for four hours, the login screen locks.
Which of the following sign-on options would allow any employee the ability to unlock the kiosk?
- A . Requiring employees to enter their usernames and passwords
- B . Setting up facial recognition for each employee
- C . Using a PIN and providing it to employees
- D . Requiring employees to use their fingerprints
While browsing a website, a staff member received a message that the website could not be trusted. Shortly afterward, several other colleagues reported the same issue across numerous other websites. Remote users who were not connected to corporate resources did not have any issues.
Which of the following is MOST likely the cause of this issue?
- A . A bad antivirus signature update was installed.
- B . A router was misconfigured and was blocking traffic.
- C . An upstream internet service provider was flapping.
- D . The time or date was not in sync with the website.
A user is unable to log in to the network. The network uses 802.1X with EAP-TLS to authenticate on the wired network. The user has been on an extended leave and has not logged in to the computer in several months.
Which of the following is causing the login issue?
- A . Expired certificate
- B . OS update failure
- C . Service not started
- D . Application crash
- E . Profile rebuild needed
A technician installed a known-good, compatible motherboard on a new laptop. However, the motherboard is not working on the laptop.
Which of the following should the technician MOST likely have done to prevent damage?
- A . Removed all jewelry
- B . Completed an inventory of tools before use
- C . Practiced electrical fire safety
- D . Connected a proper ESD strap
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