CompTIA 220-1101 CompTIA A+ Certification Exam: Core 1 Online Training
CompTIA 220-1101 Online Training
The questions for 220-1101 were last updated at Nov 19,2024.
- Exam Code: 220-1101
- Exam Name: CompTIA A+ Certification Exam: Core 1
- Certification Provider: CompTIA
- Latest update: Nov 19,2024
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday.
Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
- A . Inquire about possible changes.
- B . File a damage report.
- C . Requisition a new scanner.
- D . Attempt to clean the scanner.
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday.
Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
- A . Inquire about possible changes.
- B . File a damage report.
- C . Requisition a new scanner.
- D . Attempt to clean the scanner.
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday.
Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
- A . Inquire about possible changes.
- B . File a damage report.
- C . Requisition a new scanner.
- D . Attempt to clean the scanner.
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday.
Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
- A . Inquire about possible changes.
- B . File a damage report.
- C . Requisition a new scanner.
- D . Attempt to clean the scanner.
A user contacts the help desk in reference to a failing thumbprint scanner. The user states the scanner was functioning correctly yesterday.
Which of the following troubleshooting steps should be performed FIRST after the ticket has been filed?
- A . Inquire about possible changes.
- B . File a damage report.
- C . Requisition a new scanner.
- D . Attempt to clean the scanner.
An IT technician is inspecting the internal components of a desktop computer to assess a suspected power issue with the motherboard.
Which of the following connectors should the IT technician inspect further?
- A . RJ45
- B . Straight tip
- C . DB9
- D . Molex
A user reports that a printer is leaving streaks on printed pages. The paper type and the toner have been replaced.
Which of the following should the technician check NEXT to resolve the issue?
- A . System board
- B . Paper tray
- C . Memory
- D . Fuser
The Chief Executive Officer wants to ensure company data is stored in a manner that provides the company with complete control over how the data is managed.
Which of the following is the BEST cloud deployment model for this request?
- A . Community
- B . Hybrid
- C . Public
- D . Private
A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that maintenance kit has not been installed in more than a year.
Which of the following printer consumables is MOST likely causing the issue?
- A . Separation pad
- B . Transfer roller
- C . Ink cartridge
- D . Fuser
A user failed to gain access to a building’s entrance after security measures at the entrance were upgraded last week. The company implemented the 13.56MHz frequency short band, and users can now utilize their mobile devices to authenticate.
Which of the following has to be enabled for the mobile device to authenticate?
- A . Bluetooth
- B . Biometrics
- C . NFC
- D . PIN
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