CompTIA 220-1002 CompTIA A+ Certification Exam: Core 2 Online Training
CompTIA 220-1002 Online Training
The questions for 220-1002 were last updated at Jan 05,2025.
- Exam Code: 220-1002
- Exam Name: CompTIA A+ Certification Exam: Core 2
- Certification Provider: CompTIA
- Latest update: Jan 05,2025
A customer’s computer is having difficulty opening programs and regularly receives error messages regarding low system resources.
Which of the following performance settings changes would BEST help customer temporarily until upgrade can be made?
- A . Data execution prevention
- B . Page-file size
- C . Visual effects
- D . Processor scheduling
Ann, a user, calls a technician and reports that her PC will not boot. The technician confirms the memory, power supply, and monitor are all working. The technician runs internal diagnostics on the PC, but the hard drive is nor recognized.
Which of the following messages will be displayed?
- A . NTLDR not found
- B . No boot device available
- C . Operating system not found
- D . BIOS ROM checksum error
A team needs to deploy a temporary server room at a site to provide support during construction.
Which of the following should they use at this site while setting up the server room?
- A . Air filters
- B . Privacy screens
- C . Vacuums
- D . ESD mats
A technician needs to edit a protected .dll file but cannot find the file in the System32 directory.
Which of the following Control Panel utilities should the technician use?
- A . System
- B . Display
- C . Folder Options
- D . Indexing Options
A user’s mobile device appears to be losing battery life rapidly and often feels warm to the touch, even when it is put away. The device is relatively new, so the user is concerned it is defective.
A technician inspects the device and see the following:
Which of the following should be changed to resolve this issue?
- A . Privacy C Maps
- B . Display C Brightness
- C . Storage C Photos
- D . Mail C Work
Which of the following provide the MOST security for PCs and mobile devices? (Choose two.)
- A . Access control lists
- B . Multifactor authentication
- C . Organizational unit
- D . Trusted software sources
- E . Data loss prevention
- F . Pre-shared key
A user’s phone contains customer’s PII. The user cannot have the phone automatically wiped because the data is very valuable.
Which of the following is the BEST method of securing the phone?
- A . Fingerprint lock
- B . Passcode lock
- C . Swipe lock
- D . PIN lock
A technician logs on to a Linux computer and runs the following command:
ps -aux | grep vi
Which of the following MOST accurately describes the effect of the command?
- A . It kills any running programs starting with the letters vi.
- B . It opens a list of directories that start with the letters vi.
- C . It creates a new file named grep in the current working directory.
- D . If finds a list of processes running a text editor.
Joe, a technician, has his daily plans forwarded to him by his supervisor. Upon arrival to the external to the second support call of the day, Joe realizes the issue will require much more time than initially scheduled, and several support calls will not be completed.
Which of the following would be the appropriate action for Joe?
- A . Contact his supervisor so the supervisor can make schedule changes.
- B . Move the appoints to the next business day.
- C . Reach out to a colleague to assist in completing the jobs.
- D . Continue to work on the current call, and get to the others as soon as possible.
Every time a user manually runs an antivirus scan, the workstation becomes unresponsive, and the user has to reboot A technician is dispatched and sees an antivirus pop-up in the system tray, indicating the computer is severely damaged, and a "click here" button to resolve it. There is a timer in the pop-up. counting down the time until the computer is no longer usable.
Which of the following should the technician do NEXT?
- A . Research the pop-up to see if it is a legitimate malware solution.
- B . Click on the pop-up window to resolve the issue before the time runs out.
- C . Send an email to all staff members warning them of malware on their system.
- D . Disconnect the Ethernet cable from the workstation and disable WiFi.
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