Cloud Kicks has received a Request to be Forgotten by a customer. In which two ways can Data Cloud honor this request?
Cloud Kicks has received a Request to be Forgotten by a customer. In which two ways can Data Cloud honor this request?
A . Use Data Explorer to locate and manually remove the Individual
B. Use the Consent API to suppress processing and delete the individual and related records from source data streams
C. Delete the data from the incoming data stream and perform a full refresh
D. Add the Individual Id to a headerless file and use the delete from file functionality
Answer: B, D
Explanation:
These two ways can help Data Cloud honor a request to be forgotten by a customer. The Consent API allows you to set a consent flag for an individual that prevents further processing of their data and deletes their records from source data streams. The delete from file functionality allows you to upload a file with individual IDs that will be deleted from Data Cloud.
Reference: https://help.salesforce.com/s/articleView?id=sf.c360_a_data_cloud_consent_api.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.c360_a_data_cloud_delete_from_file.htm&type=5
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