CIPS L4M6 Supplier Relationships Online Training
CIPS L4M6 Online Training
The questions for L4M6 were last updated at Apr 24,2025.
- Exam Code: L4M6
- Exam Name: Supplier Relationships
- Certification Provider: CIPS
- Latest update: Apr 24,2025
Which of the following are examples of ways in which businesses can add value? Select THREE that apply.
- A . Through delivering excellent service
- B . Creating a win-win price
- C . Product features and benefits
- D . Reducing customer service levels
- E . Investing in customers
- F . Offering convenience
The director of procurement for a global telecommunications firm has segmented their expenditure and has decided to focus on developing relationships with their bottleneck suppliers.
Is this the correct process?
- A . No, as there is lots of variety of goods available
- B . No, as there is vast competition
- C . Yes, as there are low costs to switching suppliers
- D . Yes, as there are little or no other options available
A large office orders weekly from a stationery supplier. The items are low-cost, and if the delivery is a day late, it does not affect the running of the office.
Where would this supplier be positioned in a supplier matrix?
- A . Routine
- B . Leverage
- C . Critical
- D . Bottleneck
In the Purchasing Portfolio Matrix, a leverage product is a product in a market where it is easy to switch suppliers and the quality is standardized. Is this TRUE or FALSE?
- A . False, the product is in a supply market which is highly complex and the product is of low importance
- B . False, the product is in a supply market which is highly complex and the product is of high importance
- C . True, the product is in a supply market which is of low complexity and the product is of high importance
- D . True, the product is in a supply market which is of low complexity and the product is of low importance
A partnership approach to a buyer-supplier relationship, as opposed to a traditional adversarial approach, would have which of the following characteristics?
- A . Greater levels of transparency
- B . Increased supplier contractual terms
- C . Specifications designed by the buyer
- D . Shared cost benefits
Hungry Sandwich Co. produces over 5,000 freshly made sandwiches on-site every day. The main ingredient that Hungry Sandwich Co. buys is bread. It is the item they spend the most money on, and they have a long-term partnership agreement with a local bakery to manufacture and supply fresh bread every morning. Using a supplier positioning matrix, which is the appropriate category for bread for Hungry Sandwich Co.?
- A . Non-critical
- B . Bottleneck
- C . Abundant
- D . Strategic
Kyle Grant is a procurement director at ATSS Ltd and has introduced a new policy within the procurement function. The policy requires the procurement function to obtain quotations from multiple suppliers if a contract is worth over £10,000.
What is the primary aim of this policy?
- A . To deliver an agile process
- B . To ensure value for money is achieved
- C . To allow procurement to select the lowest price
- D . To enable a reduction in competition
Rivalry between suppliers is more likely to be intense in which of the following situations?
- A . 1 and 2 only
- B . 2 and 4 only
- C . 1 and 3 only
- D . 1 and 4 only
A partnership between a software development company and a software supplier has recently been created.
In order for the partnership to be successful, what is a critical action to take in the early stages of their relationship?
- A . Define the standards both parties are expected to meet
- B . Look at costing models
- C . Promote the new partnership
- D . Complete audits on the performance of both parties
A comprehensive approach to managing the termination of a contractual relationship would include …
- A . Attacking the personalities, not the problem
- B . Setting aside the value of existing work done by both parties
- C . Giving qualitative feedback only
- D . Setting remedies and compensation for contractual breaches
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