CIPS L4M2 Defining Business Needs Online Training
CIPS L4M2 Online Training
The questions for L4M2 were last updated at Apr 21,2025.
- Exam Code: L4M2
- Exam Name: Defining Business Needs
- Certification Provider: CIPS
- Latest update: Apr 21,2025
Which of the following is the core of value analysis process?
- A . Be creative
- B . Develop
- C . Evaluate
- D . Gather information
- E . Carry out functional analysis
Which of the following is the core of value analysis process?
- A . Be creative
- B . Develop
- C . Evaluate
- D . Gather information
- E . Carry out functional analysis
Warwickshire Ambulance Service (WAS) is an NHS Trust. It operates throughout Warwickshire and the neighbouring areas. It has three core areas of activity, namely the provision of Emergency Ambulance Services, routine Patient Transport Services, and Logistic Medical Services. The agency is working towards higher service level through benchmarking.
Which of the following is the benefit of benchmarking to WAS?
- A . Benchmarking is a panacea for all WAS’s problems
- B . It will help WAS create performance standards derived from an analysis of the best in business
- C . It helps WAS identify better ways to deliver service through a cookbook process
- D . It will help WAS analyse the competitors in the industry
Which of the following specific markets engage in creation, liquidation and change of ownership of stock?
- A . Financial
- B . Manufacturing
- C . Construction
- D . Agriculture
- E . Retail
XYZ Ltd is a large supermarket chain which operates mainly in the UK and Europe. Their customers are increasingly concerned about sustainability. Therefore, procurement manager is required to source the products from suppliers who have good environmental performance.
Which of the following can be an assurance that the supplier has procedures and policies to enhance its environmental performance?
- A . ISO 14001:2015 certificate
- B . ISO 13485:2016 certificate
- C . ISO 22716:2007 certificate
- D . ISO 9001:2015 certificate
Which of the following might be consequences of over-specification? Select TWO that apply:
- A . Reducing motion waste
- B . Higher cost due to inessential features
- C . Limiting competition in supply market
- D . Lack of essential features
- E . Better contract management
Total cost of ownership of a solar panel is $5,000 and it is expected that the panel will make a sav-ing of $1,000 each year. So it would take 5 years for the benefits to repay the investment. Therefore, the firm plans to keep the solar panel for at least 5 years. Is payback period calculation right for making the business decision?
- A . Yes, because it takes everything into account
- B . No, because payback period can be only used to calculate the depreciation of a fixed asset
- C . No, because payback period doesn’t take into account price fluctuations
- D . Yes, because payback period shows how long the firm recovers the investment
Which of the following can cause overhead variance? Select TWO that apply:
- A . Rising production worker’s wage rate per hour
- B . Decrease in production volume
- C . Spike in material price
- D . Decreasing packaging costs
- E . Spike in monthly leasing fee
Which of the following may allow suppliers free to choose the materials, manufacturing process or delivery process?
- A . Performance specification
- B . Design specification
- C . Technical specifications
- D . Conformance specification
Which of the following problems may be identified as closed problems? Select TWO that apply:
- A . A cyber attack takes down whole company’s IT system
- B . Shortage of key medicines in healthcare industry
- C . There are not enough data for procurement analytics
- D . Logistics costs incur a large portion in wholesale prices
- E . The suppliers don’t comply with the company’s policy on underage labour.